FAQs

Why should companies put so much store by a high quality internet offering?

Digital media is taking over from conventional forms of communication. It is fast becoming mainstream. According to the latest available research data, Twitter gained 100 million followers and Facebook 600 million in 2011 alone. Furthermore, smartphones that access the web are owned by 27 per cent of adults and 47 per cent of teenagers in the United Kingdom, according to Ofcom’s Communications Market Report. If companies are to shine in the crowd, their message has to be concise and well targeted.

I remain to be convinced. What’s your response?

Contact any of our delighted customers. They will give you an impartial opinion of our merits.

Are the words on a website really that important?

Statistical analysis has shown that the revenue of a company that sells goods or services on the internet can be cut by up to 50 per cent if just one spelling mistake is detected on a website. With internet sales in the UK alone running at £530 million per week, that’s a lot of revenue being put at risk. When there are underlying concerns among customers about fraud and safety, getting the basics right is essential.

What do you mean by “form should follow function”?

That your organisation’s message (the website content) is the most important ingredient and it should, therefore, inform the presentation and delivery of that message (the website design).

So are you saying that most websites are put together incorrectly?

Yes. A flawed concept results in a poor outcome. It’s like decorating a room in your home. You don’t buy unmeasured quantities of any available patterns of wallpaper and paint and then start lashing them on to walls and ceilings, hoping the result will somehow be acceptable – because it won’t. It’s a disaster in conception and execution. You should ponder the task first, visualise how the room blends with the rest of your home, then you work out colourways, themes and the types and amounts of materials you will require. Then you start.

Isn’t that a little simplistic?

Perhaps. But we believe our approach, while straightforward at first glance, is the definitive, professional way to deliver the right result every time.

©WordMediaCo Ltd. If you wish to reproduce or translate this article, you may do so, provided you add the following credit: This article was written by David Boyes. He is a media consultant and trainer who empowers businesses to use social media more strategically. For more information visit: http://www.wordmedia.co

Website content

Let it flow: bridge the communications gap

THE internet is in the public domain. Websites are a form of publishing. These two facts may not be not hugely concerning for individuals who enjoy the burgeoning facility to communicate with others in the digital sphere.

But many organisations who value their reputation do not realise the damage that can be inflicted on their image if the information they disseminate through a website is not prepared to the highest standards.

WordMediaCo provides superior content for new and existing websites, prepared by professionals with an innate understanding of the media and experience of mass communication.

We ensure that corporate organisations present themselves professionally, appropriately and in a way that enhances their image and reputation by giving them credibility through words that are relevant, compelling, engaging and consistent in tone and style.

We have the knowledge and experience to identify to organisations any material that could unwittingly cause them reputational damage and provide advice on information that should or should not be included – and where legal and/or regulatory pitfalls may lie. The result is an intelligent and surefooted approach to communications in the modern media field that is rooted in respected values. We can be relied on to deliver what you need, leaving you to concentrate on your business.

From scratch …

WordMediaCo can provide a full website service – design, functionality and content.

Refresh …

WordMediaCo can give corporate websites a “makeover” which will result in better communication between company and client.

PR services …

WordMediaCo provides a PR service for organisations who wish to dovetail it with their website offering.

Empty promise: incorrectly handled, your website could become the equivalent of a deserted street

©WordMediaCo Ltd. If you wish to reproduce or translate this article, you may do so, provided you add the following credit: This article was written by David Boyes. He is a media consultant and trainer who empowers businesses to use social media more strategically. For more information visit: http://www.wordmedia.co

Why use WordMediaCo

New and old: traditional values make the difference

ALL organisations have a web presence to attract business, achieve strategic goals and open and maintain lines of communication with their target audience and beyond.

However, a website is more than a just business tool – it is the public face of your organisation. It says to the world: “Look at us.”

Under such scrutiny, image and reputation need to be able to hold their own. Credibility has to shine through. Like most constructions, foundations are the key. Your Website is your foundation, driving your company’s entire communication package.

It’s the power of the word – the good, “old-fashioned word”. In fact, it’s the good, old-fashioned published word, in digital form, and its ability to enhance or damage, to reach out or shy away, to communicate or confuse must not be under-estimated.

The world’s biggest corporations know this. Look at their websites, and try to find a spelling, grammatical or syntactical error. You won’t. Mistakes, almost invariably, don’t exist. Credibility is everything. Errors in the word game destroy that. There is no room for them.

Put simply, if an organisation’s credibility is intact, they will trade better. For companies who do not sell goods or services on the net but have a web presence, the credibility issue nonetheless remains.

The last word in credibility: a website free of spelling and grammatical is invaluable

©WordMediaCo Ltd. If you wish to reproduce or translate this article, you may do so, provided you add the following credit: This article was written by David Boyes. He is a media consultant and trainer who empowers businesses to use social media more strategically. For more information visit: http://www.wordmedia.co

Blogs and social media

Reach for the sky: get your message out there … clearly

IT’S a bit like “good cop, bad cop”. IF a website is viewed as the place where an organisation does its “hard selling”, blogs and social media can be regarded as the softer side of transactional business.

The engagement with people using social media channels is much more personal than the traditional business/client relationship and so a more subtle approach is required.

Blogs can be used to add a fresh dimension to corporate offerings, providing an almost non-business feel to whatever topic is the subject matter. Furthermore, search engines absolutely love blogs because they contain fresh content, and that is good for website SEO.

Blogs can also be syndicated through RSS (Real Simple Syndication). Visitors can “subscribe” to them and receive regular updates delivered to their desktop. Unlike attempts to engage an audience through email, blogs cannot be blocked by filters. Audience engagement? It’s a bit of a no-brainer.

Social media performs a similar “off-page” function. Take Twitter as the example. Consider Google, Bing or Yahoo as search engines of companies but Twitter as a search engine of people’s minds. The subjects of Tweets and those sending and receiving them can be a rich source of business leads and inspiration for organisations who wish to maximise their public engagement.

WordMediaCo understand that many businesses frequently cannot devote the time or resources necessary to ensure website content, blogs and social media activities are constantly optimised, when a plethora of other demands vie for attention.

Read all about it: blog posts are a good way for companies to come across as authoritative

©WordMediaCo Ltd. If you wish to reproduce or translate this article, you may do so, provided you add the following credit: This article was written by David Boyes. He is a media consultant and trainer who empowers businesses to use social media more strategically. For more information visit: http://www.wordmedia.co